Privacy Policy

Introduction

Mithril Media (“we,” “us,” or “our”) operates the website mithrilmedia.io. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our site, use our services, or make a purchase.

Information We Collect

Information you provide directly:

• Name, email address, and shipping address when placing an order
• Contact information when submitting a form or scheduling a meeting
• Payment information (processed securely by Stripe — we do not store your card details)
• Any other information you voluntarily provide through our site

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies (see below)

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your inquiries and provide customer support
• To improve our website, services, and user experience
• To analyze site traffic and usage patterns via analytics tools
• To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Fulfillment partners (e.g., Printful) to produce and ship your orders
• Payment processors (e.g., Stripe) to securely handle transactions
• Email service providers (e.g., Mailgun) to send transactional emails
• Analytics providers (e.g., Google Analytics) to understand site usage
• Legal authorities if required by law or to protect our rights

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences (such as theme settings), and analyze traffic. You may disable cookies in your browser settings, though some site features may not function as intended.

Data Security

We implement industry-standard security measures to protect your personal information. Payment data is handled entirely by Stripe and is never stored on our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Order data is retained for a reasonable period to support customer service and legal obligations.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise any of these rights, contact us at support@mithrilmedia.io.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at support@mithrilmedia.io.